Privacy Policy

1. Introduction

At toothcheck, we are committed to protecting your privacy and ensuring the security of your personal information and health data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dental verification and second opinion services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Medical and dental history information
• Dental records, X-rays, and diagnostic images
• Treatment plans and recommendations from other dental professionals
• Payment information (processed securely through third-party payment processors)
• Communication preferences and correspondence

We may also automatically collect certain information about your device and usage patterns when you visit our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our dental verification and second opinion services
• Process your requests and facilitate communication with qualified dental professionals
• Send you service-related communications and updates
• Respond to your inquiries and provide customer support
• Process payments and prevent fraudulent transactions
• Comply with legal obligations and protect our rights
• Analyze usage patterns to improve our website and services

4. Health Information and HIPAA Compliance

We understand the sensitive nature of health information. While our service provides consultation and second opinions rather than direct patient care, we take appropriate measures to protect your health information in accordance with applicable privacy laws and regulations.

Your dental records, X-rays, and health information are accessed only by qualified dental professionals for the purpose of providing second opinions and are stored securely.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With qualified dental professionals who review your case as part of our service
• With service providers who assist us in operating our website and conducting our business (under strict confidentiality agreements)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer or merger (with notice to users)

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information and health data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information (subject to legal and operational requirements)
• The right to opt-out of certain communications
• The right to object to certain processing of your information

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: Contact Us